I have used and recommended Yahoo Mail to family, friends and clients for the better part of a decade; unfortunately over the past few months Yahoo Mail has become completely unusable.<\/p>\n
Starting in late June, I started receiving intermittent authentication errors when I tried to retrieve my e-mail using your POP3 server. These authentication errors lasted anywhere from a few hours to most recently a couple of weeks now.<\/p>\n
I\u2019ve contacted your so called customer care multiple times to try and find a solution; unfortunately they\u2019ve been unable to address the problem\u2026 The most frustrating part of this has been their canned responses, every single contact with customer care results in the same boiler plate troubleshooting script\u2026 First check the settings in your e-mail client, if that doesn\u2019t solve the problem reset your password. When those steps fail to resolve the problem they invariably try to pin the blame on either my ISP, or my security software saying \u201cThey must be blocking access to our mail servers\u201d.<\/p>\n
That\u2019s bullshit; I\u2019ve been in the IT business long enough to know how to diagnose and replicate a problem\u2026 and I can replicate these authentication errors across multiple systems and networks.<\/p>\n
I\u2019ve tested and replicated the results using a PC running Windows 7 Professional and Outlook 2010, a Mac Macbook Pro running OS X 10.7 using Mac Mail, a PC running Windows XP using Thunderbird\u00a0 6 and a finally a PC running linux — OpenSuse 11.4 using Evolution.<\/p>\n
I\u2019ve also tried using Gmail to POP mail from your mail server\u2026 Guess what I get the same authentication errors there that I\u2019ve gotten with every e-mail client I\u2019ve tried.<\/p>\n
In short I can send mail, but I can\u2019t retrieve it\u2026 SMTP works, POP3 and\/or IMAP don\u2019t. Simply put, your POP3 server is rejecting my credentials\u2026 One of the trouble shooting documents your so called customer care team sent me was actually quite helpful. It suggested turning off SSL encryption and setting to TCP port for the POP3 server back to the default value of 110. I did just that and ran tests with WireShark \u2013 a network protocol analyzer running so I could watch the handshake between my e-mail client and your POP3 server. I offered to provide these logs to your so called customer care, they never responded.<\/p>\n
Bottom line; at his point regardless of whether or not you are able to resolve this issue whatever confidence I have in Yahoo has been destroyed. Consequently, you\u2019re fired. I have notified family, friends and associates to begin use one of my other e-mail accounts and will be canceling Yahoo Mail Plus account and closing my Yahoo account by the end of the year. I no longer consider Yahoo to be a reliable service provider.<\/p>\n","protected":false},"excerpt":{"rendered":"
I have used and recommended Yahoo Mail to family, friends and clients for the better part of a decade; unfortunately over the past few months Yahoo Mail has become completely unusable. Starting in late June, I started receiving intermittent authentication errors when I tried to retrieve my e-mail using your POP3 server. These authentication errors […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[963],"tags":[297,203,32],"class_list":{"0":"post-4232","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-stuck-on-stupid","7":"tag-administrivia","8":"tag-e-mail","9":"tag-yahoo","10":"entry"},"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/pfpI7-16g","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":3702,"url":"https:\/\/www.jasetaro.com\/blog\/2010\/11\/13\/palin-e-mail-hacker-gets-one-year-sentence\/","url_meta":{"origin":4232,"position":0},"title":"Palin E-mail Hacker Gets One-year Sentence","author":"Jeff","date":"November 13, 2010","format":false,"excerpt":"David Kernell the 20 year old college student who was convicted of breaking into Sarah Palin's private e-mail account during\u00a0 the 2008 Presidential campaign has been sentenced to one year in prison: The former college student who guessed his way into Sarah Palin's Yahoo e-mail account during the 2008 U.S.\u2026","rel":"","context":"In "Crime"","block_context":{"text":"Crime","link":"https:\/\/www.jasetaro.com\/blog\/category\/crime\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":410,"url":"https:\/\/www.jasetaro.com\/blog\/2008\/09\/18\/palin-e-mail-hack-follow-up\/","url_meta":{"origin":4232,"position":1},"title":"Palin E-mail Hack Follow-up – Updated","author":"Jeff","date":"September 18, 2008","format":false,"excerpt":"Updates Below the Fold... As I mentioned yesterday the FBI and Secret Service have opened a criminal investigation into the unauthorized access of Sarah Palin's private e-mail account. That investigation is undoubtedly progressing quietly outside the public view. According to media reports the Associated Press has refused a Secret Service\u2026","rel":"","context":"In "Crime"","block_context":{"text":"Crime","link":"https:\/\/www.jasetaro.com\/blog\/category\/crime\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":683,"url":"https:\/\/www.jasetaro.com\/blog\/2008\/10\/06\/palin-e-mail-hacking-update\/","url_meta":{"origin":4232,"position":2},"title":"A Quick Update on the Palin E-mail Hacking Case","author":"Jeff","date":"October 6, 2008","format":false,"excerpt":"It's been a few weeks since Sarah Palin's private e-mail account was broken into and I'm sure many of you are curious about what's happening with the case. Unfortunately, I don't have any new information on the investigation or suspects... Michelle Malkin has confirmed the investigation is ongoing though: I\u2026","rel":"","context":"In "Crime"","block_context":{"text":"Crime","link":"https:\/\/www.jasetaro.com\/blog\/category\/crime\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":385,"url":"https:\/\/www.jasetaro.com\/blog\/2008\/09\/17\/sarah-palins-private-e-mail-account-hacked-updated\/","url_meta":{"origin":4232,"position":3},"title":"Sarah Palin’s Private E-mail Account Hacked – Updated","author":"Jeff","date":"September 17, 2008","format":false,"excerpt":"Scroll For Updates... Network World and Wired are reporting that Sarah Palin's private Yahoo mail account has been hacked and that screenshots of messages have been posted on various web sites. From Wired: Vice-presidential candidate Sarah Palin's private Yahoo e-mail account was hacked, and some of its contents posted on\u2026","rel":"","context":"In "Crime"","block_context":{"text":"Crime","link":"https:\/\/www.jasetaro.com\/blog\/category\/crime\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3302,"url":"https:\/\/www.jasetaro.com\/blog\/2010\/04\/30\/palin-e-mail-hacker-convicted-on-two-counts\/","url_meta":{"origin":4232,"position":4},"title":"Palin E-mail Hacker Convicted on Two Counts","author":"Jeff","date":"April 30, 2010","format":false,"excerpt":"A federal jury in Knoxville, Tennessee convicted David Kernell, the 22 year old son of Democratic State Representative, on two of four counts related to the intrusion into former Republican Vice Presidential candidate Sarah Palin's personal Yahoo! Mail account during the 2008 elections today: (Reuters) - A college student who\u2026","rel":"","context":"In "Crime"","block_context":{"text":"Crime","link":"https:\/\/www.jasetaro.com\/blog\/category\/crime\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1688,"url":"https:\/\/www.jasetaro.com\/blog\/2009\/03\/17\/one-year-old-today\/","url_meta":{"origin":4232,"position":5},"title":"One Year Old Today","author":"Jeff","date":"March 17, 2009","format":false,"excerpt":"Jasetaro.com is one year old today. I launched this site on March 17, 2008 mainly because I'd out grown the laughable 5MBs of free web space provided by my ISP. I toyed around with free services like GoeCities, MySpace, Facebook and Blogger for a while and I wasn't crazy about\u2026","rel":"","context":"In "Announcements"","block_context":{"text":"Announcements","link":"https:\/\/www.jasetaro.com\/blog\/category\/announcements\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/www.jasetaro.com\/blog\/wp-json\/wp\/v2\/posts\/4232","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jasetaro.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.jasetaro.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.jasetaro.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jasetaro.com\/blog\/wp-json\/wp\/v2\/comments?post=4232"}],"version-history":[{"count":0,"href":"https:\/\/www.jasetaro.com\/blog\/wp-json\/wp\/v2\/posts\/4232\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.jasetaro.com\/blog\/wp-json\/wp\/v2\/media?parent=4232"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.jasetaro.com\/blog\/wp-json\/wp\/v2\/categories?post=4232"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.jasetaro.com\/blog\/wp-json\/wp\/v2\/tags?post=4232"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}